Troubleshooting
There are a number of measures in place to help the user navigate the usage of the Mandla Wallet. These measures are shown in the table below for potential issues faced by users.
| User Issues | Solution prompts |
|---|---|
| A registered/unregistered wallet user sends an incorrect SMS message prompt e.g. “Hi mandla” instead of “Hello mandla” | Wallet user receives an invalid message response and instructions on how to use the wallet |
| Invalid recipient number provided by sender | Sender receives an "invalid recipient phone number received" message and instruction on how to use the wallet |
| Invalid asset sent by sender (i.e. an asset not in the list of supported assets) | Sender receives an "invalid asset specified" message |
| Sender attempts to carry out a transfer with an insufficient balance (for a supported asset) | Sender receives an insufficient balance message |
| An error occurs during transfer from a Mandla Wallet to an XRPL account | Sender receives a "Transaction unsuccessful, please try again" message |
WARNING
There is no retry capability at present.